Public Information Officer (PIO) deal with requests from persons seeking information and render reasonable assistance to the persons seeking such information, taking the assistance of any other officer, if considered necessary by him or her for the proper discharge of duties.
PIO will render reasonable assistance, where request for information cannot be made in writing, to the person making the request orally to reduce the same into writing
POI will dispose request for information under the Act, either providing the information requested or rejecting the request for reasons to be specified within the time period stipulated.